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  • Terms & conditions




    These Terms and Conditions set out the basis upon which you can visit and use our website (the “Website”), your relationship with Menalamode Limited (the “Company”, “we” or “us”) and the terms relating to items supplied to you by us via the Website.  Please read them carefully as they affect your rights and liabilities under the law.  If you do not agree to these Terms and Conditions, please do not register for or use the Website.  If you have any questions on the Terms and Conditions, please contact info@menalamode.com


    Use of the Website


    The Website is provided to you for your personal use subject to these Terms and Conditions.  By using the Website you agree to be bound by these Terms and Conditions.


    Placing an Order


    Your order is an offer to buy from us.  There will be no contract of any kind between you and us unless and until you confirm your order.  At the moment you confirm your order, a contract will be made between you and us, and you will be charged for the goods.


    Prices and availability of goods is subject to change without notice. If, by mistake, we have under-priced an item, we will not be liable to supply that item you at the stated price provided that we notify you before we despatch the item concerned.


    A delivery charge will be added to your order value.  Please refer to Delivery Times & Charges for further details.


    Payment/Ways to Pay


    Transactions can be made in pounds sterling, Euros and US Dollars  We accept online payment with the following credit and debit cards:  Mastercard, Solo, Switch/UK Maestro, Visa, Visa Debit/Delta, Visa Electron.


    Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure.  Authority for payment must be given at the time of placing your order.  The cost of your shopping includes a transaction fee that is payable to Protex.


    All prices quoted on this Website are accurate at the time of publication and are quoted in pounds sterling (£), Euros (€) and US Dollars ($) and displayed exclusive of UK sales tax (VAT).  If your order is being despatched to a destination outside the European Community (EC) then your sales tax will be zero.  If your order is being sent to a member state of the EC then the selling price will include VAT at the current rate.  The current rate of VAT is 17.5%.  Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.





    If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.


    No Commercial Use


    Our online store is available for non-commercial and domestic use only.  The Company reserves the right to refuse orders from business or that we consider are for commercial or other non-domestic concerns.


    Delivery Times & Charges


    Delivery will be made to the address specified by you on the completed order form.  Stock permitting, all orders are usually despatched within 1 working day.  If an item is temporarily out of stock we will notify you and despatch it as soon as it arrives.


    We will deliver your order to the main entrance of the delivery address.



    1st item

    Additional item

    Same day

    1 – 2 days

    2 – 3 days

    Same Day Delivery (designated areas)






    UK/London Express


















    Rest of World







    Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.


    Returns Policy


    We hope you will be happy with your purchase.  However, if you are in any way unhappy with an item you may return it to us at any time within 7 days of receipt for a full exchange or refund so long as it is unused, returned in the original packaging with original labelling and in a re-saleable condition.


    Please email returns@menalamode.com complete with your full name, address and order number stating whether you would like an exchange or refund, Men-a-la-Mode will arrange collection of these items.


  • We are sorry but we cannot offer refunds for sale items. However, we 
    are happy to exchange them for goods of equal value, lower value or 
    higher value (if the difference in purchase price is paid). The customer is liable for courier charges after the initial delivery for collection and delivery of the items for exchange. (Men a la Mode will only pay costs for the original delivery of sale items for UK customers only).

  • Cancellation and changes prior to delivery


    In addition to your legal rights and obligations, if you change your mind you can cancel or change any of your current orders prior to despatch by contacting info@menalamode.com




    We may update these Terms and Conditions from time to time and you should review them as often as possible.  Any changes will be notified to you via a suitable announcement on the Website.  The changes will apply to the use of the Website after we have given notice.  If you do not wish to accept the new Terms and Conditions you should not continue to use the Website.  If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.


  • Registration


  • To register on the Website you must be over eighteen years of age.


    You must ensure that the details provided by you on registration or at any time are correct and complete.


    You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.


    We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.


    The suspension or cancellation of your registration and your right to use the Website shall not affect either party’s statutory rights or liabilities.


    Password and security


    When you register to use the Website you will be asked to create a password.  In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone.  We shall not be liable to any person for any loss or damage which might arise as a result of any failure by you to protect your password or account., it is your own responsibility to ensure that after each visit you are logged out of your account we are not responsible for misuse by other parties using your account.


    If you know or suspect that someone else knows your password you should notify us by contacting info@menalamode.com immediately.


    If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account.


    Intellectual property


    The content of the Website is protected by copyright, trademarks, database right and other intellectual property rights.  You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.  You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from the Company.


    Disclaimer & Limitation of Liability


    Nothing in these Terms & Conditions seeks to limit or affect our liability resulting from any products sold through the Website being found to be unsafe or if something we do negligently causes death or personal injury or for any fraudulent misrepresentation.


    To the fullest extent permitted by law and save as provided above neither the Company nor any associated company shall be liable to you by reason or any representation or any implied warranty condition or other term or any duty at common law or under the express terms of the contract or in negligence (whether on the part of the Company or any of its directors employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving) costs expenses or other claims for compensation whatsoever  arising out of or in connection with the use of the Website or the supply of the products of their use or resale by you.


    We take care to ensure that the description specification and colours of the products on the Website are correct. However the colours you see will depend on the browser and computer system used by you. We cannot guarantee that your monitor’s display will actually reflect the colour of the product on delivery. We do not give any

    warranty as to the accuracy or completeness of the information on this Website and shall not be liable to any person for loss or damage which may arise from the use of such information.


    We aim to offer you the best service possible and take care to ensure that the Website is free from viruses and defects but we do not guarantee that the Website will be interruption and error free or that your use of the Website or any website accessible through it will not damage your computer. We will not be liable to any person for any loss or damage that might arise to computer equipment as a result of using this Website.


    As a convenience to customers, the Website includes links to other web sites or material, which are beyond its control.  The Company is not responsible for content on any site outside the Website.


    Part of the Website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Website complies with relevant laws and codes.  We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.


    Our entire liability under or in connection with any contract for products to which these Terms & conditions apply shall not exceed the price of the products save as where expressly provided in these Terms & Conditions.


    Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.


    No person who is not a party to these Terms and Conditions shall have any right to enforce ant term under the Contracts (Rights of Third Parties) Act 1999.


    Nothing in these Terms and Conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.


    Applicable Law        


    These Terms and Conditions will be subject to the laws of England and Wales.  We will try to solve any disagreements quickly and efficiently.  If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.


    International Use


    We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited.  If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.




    You may not transfer any of your rights under these Terms and Conditions to any other person.  We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.


    If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.


    The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.


    The Website is owned and operated by [Menalamode Limited (company registration no: 05759473) whose registered office is at 243-253 Lower Mortlake Road, Richmond, Surrey, TW9 2LL


    If you have any queries please contact info@menalamode.com



    Company Registration No. 05759473, VAT No. 887874049 

    Last update: 3/6/2007




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